Business Development Executive

Since 2009, Kids Zone has been a leader in children's entertainment and education, providing immersive and fun learning experiences that captivate families across Dubai. Kids Zone operates through multiple business units including Kids Zone (children's entertainment venue), KZ Events (corporate and private events), and FixTossMove (home services). We are looking for a driven, organized, and results-oriented Business Development Executive to support growth across our expanding business portfolio. This role reports directly to the Founder and combines business development, lead generation, relationship management, operational coordination, and reporting responsibilities. You will work independently across two business units and play a key role in expanding business opportunities and maintaining service quality. What You Will Own: FixTossMove Operations: - Recruit and onboard home-service contractors across maintenance, cleaning, and handyman categories - Maintain active contractor communication through WhatsApp groups and direct channels - Follow up on every customer booking and service request within 2 hours - Monitor contractor performance, collect customer feedback, and flag quality issues immediately - Resolve customer concerns directly and escalate unresolved issues within 4 hours - Build and maintain a database of at least 30 vetted contractors across service categories KZ Events Business Development: - Research potential corporate event clients across Dubai including companies, schools, nurseries, hotels, and retail brands - Contact prospects through LinkedIn, email, WhatsApp, and telephone with a minimum of 5 outreach attempts per day - Build and maintain a live sales pipeline of at least 10 active prospects at all times - Follow up on every proposal and quotation within 48 hours - Coordinate with suppliers, venues, and service providers for event requirements and pricing - Maintain accurate CRM records with contact details, conversation notes, and pipeline stage for every prospect - Prepare and submit weekly pipeline and activity reports every Monday morning Reporting and Communication: - Submit a daily activity report covering calls made, emails sent, meetings booked, and outcomes - Provide weekly performance updates with pipeline status, conversion rates, and revenue forecast - Maintain ongoing coordination with the Founder through WhatsApp for urgent matters and weekly calls for strategy - Work independently and manage your own schedule while meeting all daily and weekly targets